{"id":5950,"date":"2025-09-01T07:28:11","date_gmt":"2025-09-01T07:28:11","guid":{"rendered":"https:\/\/medstuffies.com\/?page_id=5950"},"modified":"2026-03-23T22:21:29","modified_gmt":"2026-03-23T19:21:29","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/medstuffies.com\/ar\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5950\" class=\"elementor elementor-5950\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c438156 e-con-full e-flex e-con e-parent\" data-id=\"c438156\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28aa75c elementor-widget elementor-widget-html\" data-id=\"28aa75c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n    @import url('https:\/\/fonts.googleapis.com\/css2?family=Manrope:wght@400;500;700;800&display=swap');\r\n\r\n    \/* --- RESET & BASE STYLES --- *\/\r\n    .rp-wrapper {\r\n        font-family: 'Manrope', sans-serif;\r\n        color: #334155;\r\n        line-height: 1.6;\r\n        box-sizing: border-box;\r\n        background-color: #F8FAFC;\r\n    }\r\n    .rp-wrapper *, .rp-wrapper *::before, .rp-wrapper *::after {\r\n        box-sizing: border-box;\r\n    }\r\n    \r\n    html { scroll-behavior: smooth; 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}\r\n        \r\n        .rp-content { \r\n            padding: 30px 20px; \/* Smaller padding *\/\r\n            border-radius: 24px; \r\n        }\r\n        \r\n        .rp-contact-grid { \r\n            grid-template-columns: 1fr; \/* Stack Contact Cards *\/\r\n        }\r\n        \r\n        .rp-alert { \r\n            flex-direction: column; \/* Stack Icon & Text *\/\r\n            gap: 10px; \r\n        }\r\n        \r\n        .rp-contact-card {\r\n            flex-direction: column;\r\n            text-align: center;\r\n        }\r\n    }\r\n<\/style>\r\n\r\n<div class=\"rp-wrapper\">\r\n\r\n    <!-- HERO -->\r\n    <div class=\"rp-hero\">\r\n        <div class=\"rp-glow-1\"><\/div>\r\n        <div class=\"rp-glow-2\"><\/div>\r\n        \r\n        <div style=\"position: relative; z-index: 2;\">\r\n            <div class=\"rp-hero-badge\">\r\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"14\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"\/><polyline points=\"14 2 14 8 20 8\"\/><line x1=\"16\" y1=\"13\" x2=\"8\" y2=\"13\"\/><line x1=\"16\" y1=\"17\" x2=\"8\" y2=\"17\"\/><polyline points=\"10 9 9 9 8 9\"\/><\/svg>\r\n                &nbsp; Legal Documents\r\n            <\/div>\r\n            <h1 class=\"rp-hero-title\">Refund <span class=\"rp-gradient-text\">Policy.<\/span><\/h1>\r\n            <p class=\"rp-hero-sub\">Clear guidelines on returns, refunds, and cancellations.<\/p>\r\n            <div class=\"rp-updated\">Effective Date: August 10, 2025<\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <!-- MAIN CONTAINER -->\r\n    <div class=\"rp-container\">\r\n        \r\n        <!-- SIDEBAR -->\r\n        <aside class=\"rp-sidebar\">\r\n            <div class=\"rp-toc\">\r\n                <span class=\"rp-toc-title\">Quick Navigation<\/span>\r\n                <a href=\"#general\" class=\"rp-toc-link\">1. General Refunds<\/a>\r\n                <a href=\"#exceptions\" class=\"rp-toc-link\">2. Non-Refundable Items<\/a>\r\n                <a href=\"#process\" class=\"rp-toc-link\">3. Refund Process<\/a>\r\n                <a href=\"#contact\" class=\"rp-toc-link\">4. Contact Us<\/a>\r\n            <\/div>\r\n        <\/aside>\r\n\r\n        <!-- CONTENT -->\r\n        <main class=\"rp-content\">\r\n            \r\n            <p class=\"rp-p\">\r\n                Thank you for your purchase from MEDstuffies. We want you to be completely satisfied, but please note our policy regarding returns and refunds.\r\n            <\/p>\r\n            <div class=\"w-full h-px bg-slate-100\" style=\"margin-bottom: 40px;\"><\/div>\r\n            \r\n            <!-- 1. General Refunds -->\r\n            <div id=\"general\" class=\"rp-section\">\r\n                <h2 class=\"rp-h2\"><span class=\"rp-num\">1.<\/span> General Refunds<\/h2>\r\n                <p class=\"rp-p\">\r\n                    If you are not completely satisfied with your purchase, you may be eligible for a refund. To be eligible, you must request the refund within <strong>2 days<\/strong> of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.\r\n                <\/p>\r\n                \r\n                <div class=\"rp-alert rp-info\">\r\n                    <div class=\"rp-alert-icon\">\r\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><polyline points=\"12 6 12 12 16 14\"\/><\/svg>\r\n                    <\/div>\r\n                    <div>\r\n                        <span class=\"rp-alert-title\">48-Hour Window<\/span>\r\n                        <p class=\"rp-alert-text\">Refund requests must be submitted within 2 days of purchase. Requests made after this period will not be eligible.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            <!-- 2. Exceptions -->\r\n            <div id=\"exceptions\" class=\"rp-section\">\r\n                <h2 class=\"rp-h2\"><span class=\"rp-num\">2.<\/span> Exceptions: Non-Refundable<\/h2>\r\n                <p class=\"rp-p\">\r\n                    Please note that due to the nature of our services, the following items cannot be returned or exchanged:\r\n                <\/p>\r\n                <div class=\"rp-alert rp-warning\">\r\n                    <div class=\"rp-alert-icon\">\r\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M10.29 3.86L1.82 18a2 2 0 0 0 1.71 3h16.94a2 2 0 0 0 1.71-3L13.71 3.86a2 2 0 0 0-3.42 0z\"\/><line x1=\"12\" y1=\"9\" x2=\"12\" y2=\"13\"\/><line x1=\"12\" y1=\"17\" x2=\"12.01\" y2=\"17\"\/><\/svg>\r\n                    <\/div>\r\n                    <div>\r\n                        <span class=\"rp-alert-title\">Workshop Fees Are Non-Refundable<\/span>\r\n                        <p class=\"rp-alert-text\">All in-person Workshop fees, Personalized Items, and Digital Goods (downloaded files) are final sale.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n                <p class=\"rp-p\">For defective or damaged products from the MEDstore, please contact us to discuss a possible refund or exchange.<\/p>\r\n            <\/div>\r\n\r\n            <!-- 3. Process -->\r\n            <div id=\"process\" class=\"rp-section\">\r\n                <h2 class=\"rp-h2\"><span class=\"rp-num\">3.<\/span> Refund Process<\/h2>\r\n                <ul class=\"rp-list\">\r\n                    <li><strong>Request:<\/strong> Contact our support team to initiate the return.<\/li>\r\n                    <li><strong>Review:<\/strong> Once we receive your returned item and confirm its condition, we will process your refund.<\/li>\r\n                    <li><strong>Timeline:<\/strong> Please allow <strong>7 days<\/strong> from the date we receive your item for the refund to be processed. We will notify you by email once it's complete.<\/li>\r\n                <\/ul>\r\n                <p class=\"rp-p\" style=\"font-size:14px; font-style:italic;\">* You will be responsible for all return shipping charges. We recommend using a trackable shipping method.<\/p>\r\n            <\/div>\r\n\r\n            <!-- 4. Contact -->\r\n            <div id=\"contact\" class=\"rp-section\" style=\"margin-bottom:0; border-top:1px solid #F1F5F9; padding-top:40px;\">\r\n                <h2 class=\"rp-h2\"><span class=\"rp-num\">4.<\/span> Questions?<\/h2>\r\n                <p class=\"rp-p\">If you have any questions about our return policy, please contact us:<\/p>\r\n                \r\n                <div class=\"rp-contact-grid\">\r\n                    <!-- Email -->\r\n                    <div class=\"rp-contact-card\">\r\n                        <div class=\"rp-c-icon\">\r\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"\/><polyline points=\"22,6 12,13 2,6\"\/><\/svg>\r\n                        <\/div>\r\n                        <div>\r\n                            <span style=\"display:block; font-size:11px; font-weight:700; color:#94A3B8; text-transform:uppercase;\">\u0628\u0631\u064a\u062f \u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a<\/span>\r\n                            <h4 style=\"font-size:16px; font-weight:800; color:#0F172A; margin:0;\">support@medstuffies.com<\/h4>\r\n                        <\/div>\r\n                    <\/div>\r\n                    \r\n                    <!-- Phone -->\r\n                    <div class=\"rp-contact-card\">\r\n                        <div class=\"rp-c-icon\">\r\n                            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M22 16.92v3a2 2 0 0 1-2.18 2 19.79 19.79 0 0 1-8.63-3.07 19.5 19.5 0 0 1-6-6 19.79 19.79 0 0 1-3.07-8.67A2 2 0 0 1 4.11 2h3a2 2 0 0 1 2 1.72 12.84 12.84 0 0 0 .7 2.81 2 2 0 0 1-.45 2.11L8.09 9.91a16 16 0 0 0 6 6l1.27-1.27a2 2 0 0 1 2.11-.45 12.84 12.84 0 0 0 2.81.7A2 2 0 0 1 22 16.92z\"\/><\/svg>\r\n                        <\/div>\r\n                        <div>\r\n                            <span style=\"display:block; font-size:11px; font-weight:700; color:#94A3B8; text-transform:uppercase;\">Phone<\/span>\r\n                            <h4 style=\"font-size:16px; font-weight:800; color:#0F172A; margin:0;\">+962 79 833 5660<\/h4>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n            <\/div>\r\n\r\n        <\/main>\r\n    <\/div>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>&nbsp; Legal Documents Refund Policy. Clear guidelines on returns, refunds, and cancellations. Effective Date: August 10, 2025 Quick Navigation 1. General Refunds 2. Non-Refundable Items 3. Refund Process 4. Contact Us Thank you for your purchase from MEDstuffies. We want you to be completely satisfied, but please note our policy regarding returns and refunds. 1. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5950","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/medstuffies.com\/ar\/wp-json\/wp\/v2\/pages\/5950","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medstuffies.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/medstuffies.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/medstuffies.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/medstuffies.com\/ar\/wp-json\/wp\/v2\/comments?post=5950"}],"version-history":[{"count":5,"href":"https:\/\/medstuffies.com\/ar\/wp-json\/wp\/v2\/pages\/5950\/revisions"}],"predecessor-version":[{"id":12286,"href":"https:\/\/medstuffies.com\/ar\/wp-json\/wp\/v2\/pages\/5950\/revisions\/12286"}],"wp:attachment":[{"href":"https:\/\/medstuffies.com\/ar\/wp-json\/wp\/v2\/media?parent=5950"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}