1. Introduction
MedStuffies Ltd ("MedStuffies," "we," "us," or "our") is a company registered in Scotland, United Kingdom (Company No. SC897800), with our registered office at Office 564 18 Young St, Unit Lge, Edinburgh, Scotland, EH2 4JB. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you access our website, enroll in courses, purchase products, or use our educational services.
2. Information We Collect
A. Personal Information You Provide
- Name, date of birth, email address, phone number, and mailing address.
- Academic records, educational background, and assessment materials.
- Parent or guardian contact details (where applicable).
- Payment and billing information related to tuition, course fees, and product purchases.
- Communications, including emails, inquiries, chat messages, and contact form submissions.
B. Technical and Usage Information
- IP address, browser type, device identifiers, and operating system.
- Website usage data, pages visited, and referring URLs.
- Cookies and similar tracking technologies.
C. Information from Third Parties
We may receive information about you from third parties, including payment processors (Stripe, PayPal, CliQ), learning management systems (Tutor LMS), and analytics services (Google Analytics).
3. How We Use Your Information
- To process applications, admissions, and clinical course enrollments.
- To deliver educational services and support student/resident learning.
- To communicate academic, administrative, and operational updates.
- To send newsletters or promotional communications where explicit consent is provided.
- To analyze website performance and optimize the clinician user experience.
- To ensure platform security, prevent fraud, and protect our legal rights.
- To comply with applicable hospital, academic, and regulatory obligations.
4. Legal Basis for Processing (GDPR – UK/EEA Residents)
Where the GDPR applies, we process personal data on one or more of the following legal bases:
- Consent: for example, for optional marketing communications or survey participation.
- Contractual Necessity: to fulfill enrollment terms, issue verifiable certificates of completion, and deliver purchased modules.
- Legitimate Interests: such as curriculum improvement, telemetry analytics, and cybersecurity.
- Legal Obligations: to meet statutory, financial, or state medical registry requirements.
*You may withdraw consent at any time where processing is founded on consent.
6. International Data Transfers
As a global online education platform headquartered in the United Kingdom with operational hubs in Jordan, personal data may be processed across international jurisdictions. Where required, we enforce Standard Contractual Clauses (SCCs) and adequacy frameworks to ensure complete protection.
7. Data Retention
- Academic & Training Records: Retained permanently for verified institutional training verification.
- Financial & Invoicing Records: Retained for 7 years in compliance with UK and international tax statutes.
- Marketing & Non-Essential Telemetry: Retained until consent is revoked.
9. Your Legal Rights
- Access: Request a full copy of your records.
- Rectification: Correct inaccurate information.
- Erasure: Request data deletion ("Right to be Forgotten").
- Restriction & Objection: Limit processing.
- Data Portability: Export JSON/ZIP records.
- Know: What personal data is processed.
- Delete: Delete personal data collected.
- Opt-Out: Direct opt-out of data sharing.
- Non-Discrimination: Equal service pricing when exercising rights.
To exercise any of these rights, please email us at Support@medstuffies.com. We respond to all verified requests within statutory windows (typically within 30 days).
10. Children's Privacy & 11. Changes to This Policy
Our educational offerings are intended for adult learners and healthcare professionals. We do not knowingly collect information from children under 13 without verifiable consent.
We may update this Privacy Policy periodically. Material updates will be highlighted on our portal and emailed to active learners prior to becoming effective.
12. Contact & Data Protection Officer (DPO)
MedStuffies Ltd (SC897800)
Office 564 18 Young St, Unit Lge
Edinburgh, Scotland, EH2 4JB
United Kingdom
Amman, Shafa Badran, 11934
The Hashemite Kingdom of Jordan
Email: Support@medstuffies.com
Phone: +962 79 833 5660
